Service Computing

Piezoelectric Materials - from Fundamentals to Emerging Applications

J. Wu

Printed Electronics for Smart Packaging

Wei Wu

Introduction to Chinese Sociology

Xiaogang Wu

Biomimetic Carrier Systems for Oral Drug Delivery

Wei Wu

Statistical Network Genetics

Rongling Wu

Introduction to Chinese Sociology

Xiaogang Wu

Micro-Mesoporous Metallosilicates - Synthesis,Characterization, and Catalytic Applications

P. Wu

Wonderful Goodbyes

Kelly Wu

Hello Sleep

Jade Wu

Cross-Device Web Search

Dan Wu

Intelligent Wars

Mingxi Wu

3D Bioprinting in Tissue and Organ Regeneration

Yang Wu

HIV/AIDS in China

Zunyou Wu

Raspberry Pi Retail Applications

Elaine Wu

Introduction to Space Science

Ji Wu

Central Banks in Organizational Networks

Christoph F-D Wu

Analytical Approaches for Reinforced Concrete

yufei Wu

Cross-Device Web Search

Dan Wu

Busy Puppies

Yi-Hsuan Wu

Making a Scene

Constance Wu

Cultures of Memory in Asia

Chieh-Hsiang Wu

Facing the Era of Great Transformation

Wu Jinglian

Cultures of Memory in Asia

Chieh-Hsiang Wu

Dog Mother

Baolin Wu

Aliens Stole My Homework

Jaden Razon Wu

Nature's Gift to Neuroscience

Chun-Fang Wu

Printed Electronic Technologies

Wei Wu

Tofu Takes Time

Helen H. Wu

Dog-Eared

Duncan Wu

Poop Soup

Wu, George Razon, Jr.

Central Banks in Organizational Networks

Christoph F-D Wu

Watch Out for Love为爱留意

Qiuyue Wu

Chemical Transformations of C1 Compounds

Xiao-Feng Wu

Mechanics of Hydraulic Fracturing

Bisheng Wu

Mechanics of Hydraulic Fracturing

Bisheng Wu

Water Quality Modeling That Works

Wu-Seng Lung

Making a Scene

Constance Wu

Aliens Stole My Homework

Jaden Razon Wu

Intelligent Wars

Mingxi Wu

Full-Length Mirror

Wu Hung

Dialysis Access Management

Steven Wu

Pulsed Alternators Technologies and Application

Shaopeng Wu

Diradicaloids

Jishan Wu

Formation of Regional Religious Systems in Greater China

Jiang Wu

Cleocatra

Ta-Te Wu

兀物

W. U. Wu

Economic Impacts and Emergency Management of Disasters in China

Xianhua Wu

Mechanics of Hydraulic Fracturing

Bisheng Wu

International Political Economy of China's Exchange Rate Policy Making

Zhaohui Wang

Formation of Regional Religious Systems in Greater China

Jiang Wu

Special Topics in Accelerator Physics

Alexander Wu Chao

Pokémon : Coloring Book

Rob Wu

Your Health Told by Face

Wu Jianshe

Pulsed Alternators Technologies and Application

Shaopeng Wu

Heterostructured Materials

Xiaolei Wu

Sensible Guide to Program Management Professional (pgmp) Success

Te Wu

Sea of Regret

Wu Jianren

Who Said Peep?

Yi-Hsuan Wu

Learning Points of Historical Subject

Tao Wu

Restless Devices

Felicia Wu Song

Service Operations Management

Robert Johnston

Designing and Delivering Superior Customer Value

Art Weinstein

Creating and Managing a CRM Platform for Your Organisation

Richard Boulton

Handbook of Research on Customer Engagement

Linda D. Hollebeek

Optimizing Millennial Consumer Engagement with Mood Analysis

Sabyasachi Dasgupta

Superior Customer Value

Art Weinstein

Affected

Cara Wrigley

V-Model of Service Quality

Grafton Whyte

Client psychology

Charles R. Chaffin

ManageFirst

National Restaurant National Restaurant Association

Managing Customer Service

Institute of Institute of Leadership & Management

What customers crave

Nicholas J. Webb

Excellence in Managing Worldwide Customer Relationships

Thomas A. Cook

How to wow

Adrian Swinscoe

Toxic client

Garrett Sutton

Beyond the Sales Process

Steve Andersen

Managing Customer Experience and Relationships

Don Peppers

Service design for business

Ben Reason

Excellence in Managing Worldwide Customer Relationships

Thomas A. Cook

Relationship Marketing

Martin Christopher

Be your customer's hero

Adam Toporek

Digital disciplines

Joe Weinman

Customer Relationship Management

Francis Buttle

Inside the Customer Universe

Henrik Anderson

Extra mile

Effective CRM Using Predictive Analytics

Antonios Chorianopoulos

Complaint Management and Channel Choice

Stefan Garding

Stop, Look, and Listen

Chuck Wall

Refining Design for Business

Michael Krypel

Shi jie gong chang da yi zhuan

Renjie Liu

Salesforce. com for Dummies

Tom Wong

Customer Knowledge Management

Soumit Sain

CRM Systems in Industrial Companies

A. Perna

Designing Service Excellence

Brian Hunt

[What's the future] of business?

Brian Solis

Providing Quality to Customers

Institute of Institute of Leadership & Management

People Love You

Jeb Blount

Gu ke shou quan li lun ji shi zheng yan jiu

Xiaoyun Han

Practical Zendesk Administration

Stafford Vaughan

Meeting Customer Needs

Ian Smith

Meeting Customer Needs

Ian Smith

The hidden wealth of customers

William G. Lee

Service-Ability

Kevin Robson

Fierce loyalty

Sarah Robinson

Brand together

Nicholas Ind

Thank You Economy

Gary Vaynerchuk

NVQ/SVQ Level 2 customer service candidate handbook

Sally Bradley

Managing Challenging Clients

A. Oade

Be our guest

Disney Institute

Delighting your customers

Avril Owton

The hidden power of your customers

Becky Carroll

Master Data Management in Practice

Dalton Cervo

World of Customer Service

Pattie Gibson

You Can't Lead with Your Feet on the Desk

Ed Fuller

You Can't Lead with Your Feet on the Desk

Ed Fuller

Customer Experience

C. Shaw

Social Media Marketing

Evans, Dave

Guide to Customer Service Skills for the Service Desk Professional

Donna Knapp

The power of loyalty

Roger L. Brooks

Customer service

Paul R. Timm